Security You Can Trust
Your data security is our top priority. We employ enterprise-grade security measures at every layer of our platform.
Data Encryption
All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Database backups are encrypted and stored in geographically redundant locations. Encryption keys are managed through a dedicated key management service with automatic rotation.
Access Control
Role-based access control (RBAC) with four permission levels: Owner, Admin, Editor, and Viewer. Support for two-factor authentication (2FA) and single sign-on (SSO) via SAML 2.0 for enterprise customers. Session management with automatic expiration and device tracking.
Infrastructure
Hosted on enterprise-grade cloud infrastructure with data residency options in the UAE. Our infrastructure includes network isolation, DDoS protection, automated patching, and 24/7 monitoring. All systems are deployed with redundancy to ensure high availability.
Compliance
GDPR-ready with full data subject rights support, data processing agreements, and privacy-by-design architecture. We maintain detailed audit logs of all system access and data modifications. Regular third-party security assessments and penetration testing.
Incident Response
We maintain a comprehensive incident response plan with defined severity levels, escalation procedures, and communication protocols. Our team is trained to detect, respond to, and recover from security incidents promptly. Affected customers are notified within 72 hours of a confirmed breach.
Bug Bounty
We value the security research community. If you discover a vulnerability in our platform, please report it responsibly to security@ops360.io. We acknowledge all valid reports and work with researchers to address issues promptly. Rewards are offered based on severity.
Certifications & Compliance
For security inquiries, contact security@ops360.io
